Use this page to identify software versions for the ZTE ZMAX Pro as well as details on recent software updates.
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On this page:
Identify the device's current software version
Android version 6.0.1 / Build number TMO_Z981V1.0.0B14
- From the Home screen, tap the Apps icon.
- Tap Settings > About phone and view the Build number.
- Review the information in the Review software version details section below.
Android version 6.0.1 / Build number TMO_Z981V1.0.0B13
- From the Home screen, tap the Apps icon.
- Tap Settings > About phone and view the Build number.
- Review the information in the Review software version details section below.
Review software version details
| VERSION | RELEASE DATE | ENHANCEMENTS | STATUS |
|---|---|---|---|
Android 6.0.1 Build number: TMO_Z981V1.0.0B14 | September 26, 2017 | Google security updates | Available September 26, 2017 If your device meets the update requirements, this update will be available to you to download. |
Android 6.0.1 Build number: TMO_Z981V1.0.0B13 | May 15, 2017 | Resolves VoLTE E911 timer issue Additional bug fixes March Google security updates | Available May 15, 2017 If your device meets the update requirements, this update will be available to you to download. |
Android 6.0.1 Build number: TMO_Z981V1.0.0B09 | January 27, 2017 | Bug fixes December Google security updates | Available January 27, 2017 If your device meets the update requirements, this update will be available to you to download. |
Android 6.0.1 Build number: TMO_Z981V1.0.0B07 | November 21, 2016 | EWP fixes November Google security updates | This update was paused. If your device meets the update requirements, this update will be available to you to download. |
Android 6.0.1 Build number: TMO_Z981V1.0.0B04 | October 26, 2016 | Original software | Available October 26, 2016 This is the launch software version of the device. When a software update becomes available, this information will be updated. |
Other versions | N/A | N/A | Your device has non-T-Mobile software, and it is unsupported. The manufacturer and T-Mobile cannot update your software. |
Determine update requirements
Your device must meet the following requirements to update your software to the most current version:
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- 40% or higher battery life
- Data connection
- File size is 20.32 MB
Update software versions
Update over the air (OTA)
- From the Home screen, tap the Apps icon.
- Tap Settings > About phone > System updates.
- Tap System update and wait while the device checks for updates.
- If available, tap to download and install the latest software version. Your device will reboot.
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Issues after updating
If you experience issues after updating to the latest software version, follow these steps:
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- Wipe your cache partition to make sure that all system files on your device are put back in order.
- Turn off the device.
- Press and hold the Volume Up and Power buttons until the ZTE logo screen appears, then release.
- Press the Volume down button to highlight wipe cache partition.
- Press the Power button to select.
- Wait until the device displays 'Cache wipe complete'.
- Press the Power button to select reboot system now.
- If wiping the cache partition does not work, you may need to perform a master reset.
- Back up data on the internal memory.
- From the Home screen, tap the Apps icon.
- Tap Settings > Backup & reset > Factory data reset.
- Choose to erase 'USB storage', then tap Reset Phone > Erase Everything.